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At QDH.NET, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
Refund time: 3 working days after receipt of the goods.
Note: A few items can’t be returned, including:
Please note: Any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.
General Return
Customers can initiate a return within 14 days of receipt. On the occasion that you receive an item that you just don't like or that doesn't match your decor or change your mind.
All returned items must be in brand-new condition, uninstalled and/or non-assembled, unused, no pieces missing and with original tags and packaging. You are responsible for the return shipping cost on
all items returned or exchanged for non-quality issues. We reserve the right to deduct the restocking fee from your refund when the returned item is not considered to be in its original packaging/condition
or damaged. You will be charged a minimum restocking fee of 15% of the invoice total on all furniture returns.
Defective Return
To qualify for a defective return, one of the following must apply:
-Incorrect item was received
-Missing part(s)
-Damaged